Category: Current Affairs
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Customer relationships are dependent on the creation of trust. How much confidence do people now have the television phone-in competitions, for example? The GMTV scandal appears to be the biggest to date. Questions were raised about whether there has also been a loss of trust in the breakfast show’s brand. The BBC’s Saturday Kitchen has…
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The recent TV scandals over premium line phone-in callers being overcharged even hit some well established and trusted programmes like the BBC’s Blue Peter, Channel 4’s Richard and Judy and competitions like the ITV’s the X-Factor. Was this down to human error, or was it caused by limitations in the technology that they were using…
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In the past the main channels for those looking to buy a new home focused on advertisements in newspapers and a visit to the local estate agent. The key to your new home has since moved online; at least 89% of homebuyers now turn to the Internet as a primary source of information when looking…

