Media-Insert Communications

Media-Insert Communications

The blog of Media-Insert Communications – featuring freelance P.R. and journalism links to the work of Graham A. Jarvis.

Editing, Journalism, Copywriting, and Public Relations

Category: Web/Tech

  • …while SD-WAN is a capable technology, it doesn’t quite mitigate the issues of network and latency or help reduce packet loss, in a way that WAN data acceleration can achieve, according to David Trossell, CEO and CTO of Bridgeworks.

  • Weather updates are going to be crucial to allow autonomous vehicles to adjust to changing road conditions in the same way that a human driver should adjust their speed during heavy rainfall or snowfall.

  • Journalist Graham Jarvis informs me that he tested live chat by using it to contact Click4Assistance – speaking to a representative called Amy. He says his experience demonstrates that there is more than one communication channel open to customers. “I was able to connect very quickly, without any hassle, and the agent responded very quickly”,…

  • To achieve this level of flexibility, there must be a move away from the current method of hand-cranking everything. It’s time to employ artificial intelligence (AI) and machine learning (ML) to provide a high level of automation abstraction to create flexible dynamic infrastructures.

  • To establish its strategies for 2019, an organisation can nevertheless turn to data held in its Customer Relationship Management systems, and in a whole host of other databases to enable them to complete some data and trend analysis. This might involve some big data analysis to examine data stored in different places to gain a…

  • Gemma Baker, Marketing Executive at live chat solutions provider Click4Assistance, thinks that the majority of the high street is indeed moving online. “However, there are still some very powerful players left as mostly physical stores – Take Primark as an example, have an online presence that advertises their latest collections”, she says.

  • Insurance isn’t the only sector that having to address changing customer expectations with the growth of digital technology. Retail is one the most demanding industries affected by higher customer expectations. They have to also keep up with seasonal demand and ensure they can keep customers satisfied during the busy periods of the year – such…

  • Chris Skinner, Co-Founder of the Financial Services Club, writes in the Finanser that ‘Banks without a digital core will fail.’ But what does he mean? He says that data is the key to disruption, and most people will agree with his statement.

  • “The electric truck market is slower. You will see buses first. They hit on the sweet spots, such as short trips, and they have a centralized hub around which they drive. So they can be re-charged. Tesla is close to having its heavy truck and having lots of orders for them. If its track record…

  • In this article for Impact Magazine (page 9), Graham Jarvis looks at “THE TRUE COST OF LAPTOP OWNERSHIP FOR IT AND FINANCE MANAGERS. Bit.ly/2DCNzVL Author: Graham Jarvis.