Category: Information Communications Technology
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Extract: The question of whether differences arise when implementing technology in an Islamic bank in comparison to one that operates under a Western ‘conventional’ model attracts a mixed and sometimes contradictory response. There are clearly some similarities: the goal of achieving high levels of customer satisfaction and the need to deliver increases in sales and…
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Extract: Banks now say they have entered an age of customer engagement with the rise of technologies like social media, location-based services, online and mobile banking. The claim that they have only just entered an era where they need to engage with their customers seems to be a bizarre suggestion. No business can thrive or…
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Does the industry need a new body looking at the clearing and settlement issues raised by new regulation? The London-based Financial Services Club thinks it does, and has set up a clearing and settlement working group…
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In recent years banks have been a target for criticism, ridicule and vehemence. They are, for example, said to be slow and reluctant to innovate. Published on 8th February 2012.
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Managing digital assets is an important consideration for enterprises – does cloud help this process? Read more on CloudPro… Published on 17th January 2012.
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Moving to the cloud is not always straightforward but a proper testing programme could minimise risk. The rush towards cloud seems to be unstoppable. Research company IDC estimates that spending on public cloud IT services is set to increase from $21.5bn to $72.9bn in 2015. However, a quickly-moving market like cloud computing is going to…
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Upgrades can spell trouble for companies so companies moving to the cloud have to be especially wary. In October, Blackberry users around the world got to know first-hand how frustrating downtime can be. Millions of Blackberry users found that they couldn’t do much more with their handsets than make voice calls. Originally published by CloudPro…
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The banking sector is one of the most highly regulated and risk averse industries in existence today, so it shouldn’t be a surprise that the pace of innovation – whether technological or otherwise – can seem quite slow. Resistance to change is a dangerous stance. If an incumbent doesn’t respond to changes in customer and…

